C-MAP is an Erasmus+ funded project that aims to help team leaders and managers to improve the performance and productivity of their teams as well as the individuals within them. In order to achieve this, the project will introduce and help the participating partners get accustomed to a new coaching methodology: C-MAPs.
Last week, all the partners of the project had an online 3-day training workshop session (January 25th to January 27th, 2021) hosted by the partner in the UK (Exponential Training). All the partners, including LHF, had a chance to know more about the C-MAP coaching method as well as other tips & advice from the speaker. Therefore, we also get some tips about coaching that we would like to share with you:
Identify the reasons for the underperformance of your team members. There are lots of reasons for this, internal and external. So, you need to observe and communicate with your team members frequently to know exactly the reasons.
Avoid asking “Yes/No” questions too often as they may prevent you from gaining more insights from the answerer.
Pay attention when using the “Why” questions, as it may make the answerer feels uncomfortable and defensive. You can read more about this here.
Active Listening is highly important when coaching. Here you can read more about how to develop your active listening skill.
It is very important to build a strong, good relationship with all your team members. A suggestion to do so is to build a rapport, an indicator of the relationship’s quality.
Providing constructive feedbacks while coaching and communicating is vital because it will make the others realize their need-to-improve points without feeling defensive.
Try applying the C-MAP Coaching Methodology! The methodology is taken from the GROW model and re-focused into the coaching purpose.
In conclusion, the session attracted lots of interest and positive feedback from many partners. We are all excited, and a bit nervous probably, to apply this new knowledge in reality. All the partners will be delivering the C-MAP training in their own countries in the coming months, so don’t hesitate to get in touch if you’d be interested in experiencing it for yourself!